Privacy Policy

Last updated: 25 August 2026

TAP (“TAP”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit wearetap.ie, contact us, interact with our content or otherwise engage with TAP.

1. Who We Are

TAP is a brand experience, strategy and design consultancy based in Dublin, Ireland.

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018, TAP is the data controller in respect of personal data collected through this website, unless otherwise stated.

Contact details:

TAP
Workways Dublin
Belgard
Dublin 24
D24 YK8N
Ireland
Email: [email protected]
Website: wearetap.ie

2. Information We May Collect

Depending on how you interact with TAP and our website, we may collect and process the following categories of personal information.

Information You Provide to Us

This may include:

  • Your name
  • Email address
  • Telephone number
  • Company or organisation
  • Job title
  • Information contained in enquiries or messages you send to us
  • Information submitted through website forms
  • Information provided when registering for or accessing webinars, reports, white papers, events or other TAP content
  • Information provided when engaging with our services
  • Any other information you voluntarily provide to us

Information Collected Automatically

When you visit or interact with our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • How you navigate and interact with the website
  • Cookie identifiers and information collected through similar technologies

Further information about our use of cookies is available in our Cookie Policy below.

3. How We Use Your Personal Information

We may use personal information to:

  • Respond to enquiries and requests
  • Communicate with prospective and existing clients
  • Provide information about our services
  • Provide resources or content you request
  • Manage registrations for events, webinars or other TAP activities
  • Manage our relationships with clients, suppliers and business contacts
  • Deliver our services and projects
  • Operate, maintain and improve our website
  • Understand how visitors use our website
  • Analyse website performance
  • Measure the effectiveness of marketing and communications
  • Conduct appropriate business development and marketing activities
  • Understand engagement with marketing and email campaigns
  • Provide website functionality, including webchat where enabled
  • Maintain the security and integrity of our website and systems
  • Comply with legal, regulatory and contractual obligations
  • Establish, exercise or defend legal claims

Where permitted by applicable law, we may also contact you about TAP services, events, insights or other content that we believe may be relevant to you.

You can opt out of marketing communications at any time by using the unsubscribe facility provided in the relevant communication or by contacting us at [email protected].

4. Our Legal Bases for Processing

Under the GDPR, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on one or more of the following:

Consent

Where you have given us permission to process your personal information for a specific purpose.

This may include certain marketing activities and the use of non-essential cookies and similar technologies.

Where we rely on consent, you may withdraw your consent at any time.

Legitimate Interests

Where processing is necessary for our legitimate business interests and those interests are not overridden by your fundamental rights and freedoms.

This may include:

  • Responding to business enquiries
  • Managing business and client relationships
  • Improving our website and services
  • Protecting the security of our systems
  • Understanding the effectiveness of our services and communications
  • Appropriate business-to-business marketing and business development activities

Contract

Where processing is necessary to enter into or perform a contract with you or to take steps at your request before entering into a contract.

Legal Obligation

Where processing is necessary for us to comply with a legal or regulatory obligation.

5. Marketing and Business Communications

Where permitted by law, TAP may use your contact information to communicate with you about our services, insights, events, content or other information that we believe may be relevant to you or your organisation.

We may also work with carefully selected third-party providers to support our business-to-business marketing and outreach activities.

Where consent is required by law, we will obtain the appropriate consent before carrying out the relevant activity.

You can opt out of receiving marketing communications from us at any time by:

  • Using the unsubscribe link provided in a marketing communication; or
  • Contacting us at [email protected]

Opting out of marketing communications will not prevent us from sending necessary service-related or administrative communications.

6. Sopro and Marketing Technology

TAP may use Sopro technology and services in connection with our business-to-business marketing, outreach and website activities.

Sopro may process personal data on our behalf in connection with these activities.

The Sopro Plugin may also use cookies and similar technologies to understand visits to our website, relate certain website activity to email campaigns, identify website sessions and measure campaign performance.

If Sopro webchat functionality is enabled, additional functional cookies may be used to maintain the webchat session.

Where required by applicable law, non-essential Sopro cookies and tracking technologies will only be activated after the appropriate consent has been obtained.

Further information about the specific Sopro cookies used on our website is provided in our Cookie Policy below.

7. Sharing Your Personal Information and Third-Party Processors

We do not sell your personal information.

We may share personal information with carefully selected third-party partners and service providers where necessary to operate our business, provide our services, manage our website, conduct marketing activities or comply with our legal obligations.

These third parties may include:

  • Website hosting and technology providers
  • IT and security providers
  • Analytics providers
  • CRM and business administration systems
  • Email, marketing and communications providers
  • Digital marketing agencies
  • Professional advisers, including legal and accounting advisers
  • Government bodies, regulators or law enforcement agencies where required by law

Where third parties process personal data on our behalf, we require them to process that information appropriately and in accordance with applicable data protection legislation, including the GDPR.

From time to time, we appoint digital marketing agencies and technology providers to conduct outreach and marketing activities on our behalf. As part of these activities, personal data may be processed in accordance with applicable data protection laws.

Sopro

One of our appointed service providers is:

Prospect Global Ltd (trading as Sopro)
UK Company Registration No. 09648733
ICO Registration No. ZA346877

Sopro provides digital marketing and outreach services and may process personal data on our behalf in connection with these activities.

Further information about Sopro and its privacy practices is available at sopro.io.

Sopro’s Data Protection Officer can be contacted at [email protected].

Where required, appropriate contractual and data protection safeguards are put in place with third-party processors.

A current list of other third-party processors used by TAP in connection with personal data is available upon request. To request further information, please contact [email protected].

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies for purposes including website operation, functionality, analytics, performance and campaign measurement.

Some cookies may be necessary for the website to operate.

Other cookies, including analytics, performance, functional and advertising/tracking cookies, will only be used where permitted by applicable law and, where required, after you have provided consent.

You can manage your cookie preferences through the cookie consent controls available on our website.

Please see our Cookie Policy below for further information.

9. International Data Transfers

Some of the organisations and technology providers we work with may process personal information outside Ireland or the European Economic Area (“EEA”).

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection legislation.

Depending on the circumstances, appropriate safeguards may include:

  • An adequacy decision recognised under applicable data protection law
  • Standard Contractual Clauses
  • Appropriate contractual and organisational safeguards
  • Another legally recognised international data transfer mechanism

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

When determining an appropriate retention period, we may consider:

  • The nature of the information
  • The purpose for which it was collected
  • Our relationship with you or your organisation
  • Contractual requirements
  • Legal, regulatory, tax and accounting requirements
  • The need to establish, exercise or defend legal claims

When personal information is no longer required, we will securely delete or anonymise it where appropriate.

11. Security

We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Subject to applicable data protection law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain types of processing
  • Object to direct marketing
  • Withdraw consent where processing is based on consent
  • Request the transfer of certain personal information to you or another organisation
  • Lodge a complaint with the relevant supervisory authority

Some rights are subject to legal conditions and limitations and may not apply in every circumstance.

To exercise any of your rights, please contact:

[email protected]

We may need to verify your identity before responding to certain requests.

13. Complaints

If you have concerns about how TAP processes your personal information, we encourage you to contact us first so that we can try to resolve the matter.

You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority for data protection.

Further information is available at dataprotection.ie.

14. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

TAP is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy information provided by those organisations before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, data processing activities or legal obligations.

The latest version will be published on our website and the “Last updated” date will be amended accordingly.

16. Contact Us

If you have any questions about this Privacy Policy or how TAP handles personal information, please contact:

TAP
Workways Dublin
Belgard
Dublin 24
D24 YK8N
Ireland
Email: [email protected]
Website: wearetap.ie